- Experience in Sonata Application
- Experience working in Superannuation Domian
- SQL Programming Language
Valuable to have skills :
- Data Analysis
- JIRA, MS Excel
Detailed Job description : -
Responsible for gathering, analysing, documenting, and validating business requirements for superannuation administration systems, particularly the Bravura Sonata platform. The role supports business transformation initiatives, regulatory changes, product enhancements, data migrations, and system integrations while ensuring alignment with superannuation industry standards and member service objectives.
Responsibilities
- Analyse impacts of change requests on the Sonata platform.
- Work with SMEs and technical teams to understand Sonata functionality.
- Support configuration and enhancement initiatives within Sonata.
- Review member administration processes and identify optimisation opportunities.
- Responsible for working on tickets and providing resolution to user.
- Researching,
consulting, analysing and evaluating system program needs
- Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods
- Testing, debugging, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification
- Writing, updating and maintaining technical program, end user documentation and operational procedures.
- Providing advice, guidance and expertise in developing proposals and strategies for software design activities such as financial evaluation and costings for recommending software purchases and upgrades.
- Fixing any configuration related issues in the application Sonata used by BPO team.