Information Quality (IQ) is a leading Information and Data Management company supporting the Mining, Oil & Gas, New Energy, Utilities, Renewables, Infrastructure and Defence sectors. We deliver specialist services in Information Management, Engineering Data Management, Engineering Design Systems, Asset Management, and Operations Support to Tier 1 Owner Operators in asset-intensive industries.

Our focus is simple: to be an exceptional company to work for and with . We’re now seeking a skilled Records Officer to join our Perth team.

Role

Based in the Perth CBD, this contract role will support one of our clients in the Energy and Resources sector by delivering day-to-day records management services across electronic and physical records. You will work closely with customer groups, IT consultants, and internal stakeholders to ensure records are well organised, secure, and compliant with company processes and industry standards.

Values

At IQ, our values are at the heart of how we work:

We put people first

We always act with honesty and integrity

We do the right thing

We think outside the box

If you share these values, have a positive attitude, and the skills below, we’d love to hear from you.

Key Responsibilities

- Support management of electronic resources and databases in coordination with customer groups
- Assist with analysing, categorising, and organising data for effective use
- Liaise with customers, providing accurate and timely solutions to records requests
- Collaborate with IT consultants to translate customer needs into technical requirements
- Maintain work instructions and support process improvement initiatives




- Perform archival activities including:
- Receiving hardcopy documents and managing offsite storage
- Profiling, retrieval, return, and destruction of archived cartons
- Supporting Safe Custody processes (e.g. wet-signed contracts, variations, guarantees)

- Manage customer requests via shared mailboxes, ensuring service levels are met
- Ensure compliance with agreed KPIs, SLAs, and records management standard

Skills & Experience

- Previous experience in records management, archives, or information management roles
- Strong knowledge of both electronic and hardcopy records management practices
- Familiarity with offsite storage, Secure Custody, and retention/destruction processes
- Excellent organisational skills with the ability to prioritise multiple requests
- Strong interpersonal skills and ability to liaise across customer groups, IT teams, and stakeholders
- High attention to detail, accuracy, and confidentiality
- A proactive, solutions-focused approach to improving processes

Selection Criteria

On application, please submit a cover letter addressing the following selection criteria questions:

- Do you have Oil & Gas or mining experience?
- How many years' experience do you have as a Records Officer?

Australian Citizenship or Australian Permanent Residency is a pre-requisite for this role. Applicants without valid working rights in Australia need not apply.

Information Quality is an Equal Opportunity Employer. We promote diversity in the workplace and encourage Aboriginal and Torres Strait Islander Peoples, females, those identifying as LGBTIQ+, people of all ages and culturally diverse backgrounds to apply for this role.

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📌 Records Officer (Perth)
🏢 Information Quality
📍 Perth