M&T; Resources is seeking an experienced Service Desk Manager for a short-term contract to drive operational excellence and lead a high performing team. Based in the southern suburbs, you will oversee Service Desk operations, manage queues and escalations, drive KPI targets and deliver exceptional customer experiences while upholding robust governance across the ITSM environment.
You will mentor staff, foster continuous improvement, and partner with stakeholders to ensure service quality.
#J-18808-Ljbffr
📌 Service Desk Manager: Lead ITSM Excellence & Team Growth (Australia)
🏢 @
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.