At Transdev, we don’t just move people—we empower communities. As a global leader in mobility solutions, we deliver safe, cutting-edge, and sustainable transport services across Australasia. From buses and ferries to trains and light rail, we help millions of people move safely and efficiently every year. With more than 100,000 employees globally, we are united by a shared purpose: to serve the common good through technology, innovation, and operational excellence.

About the Role

As our IT Infrastructure Operations Manager, you will lead the performance, reliability, security, and continuous improvement of Transdev ANZ's infrastructure, platform, and workplace technology environment. Reporting to the Head of IT Infrastructure & Systems, you'll lead a multi-disciplinary team spanning infrastructure engineering, cloud platforms, security operations, systems administration, and end-user computing. This is a significant leadership opportunity to shape our technology landscape, strengthen cyber resilience, modernise infrastructure platforms, and drive automation and operational excellence across a complex, distributed environment.

Responsibilities

- Lead infrastructure operations across cloud platforms, networking, systems administration, end-user computing, and security operations.
- Own the availability, performance, and reliability of core infrastructure services including AWS, VMware, networking, Active Directory, Azure AD, endpoint management, and backup technologies.
- Drive infrastructure cost optimisation and identify opportunities to improve efficiency and reduce waste.
- Champion automation, infrastructure-as-code, and modern engineering practices to improve scalability and reliability.
- Develop, coach,



and inspire a team of infrastructure professionals, fostering accountability, innovation, and continuous improvement.
- Strengthen ITSM disciplines including Change, Problem, Configuration, and Release Management.
- Partner with Cyber Governance teams to maintain security controls and compliance with ISO 27001, NIST, and SOCI obligations.
- Manage vendors and technology partners to ensure strong service delivery and commercial outcomes.
- Lead infrastructure projects including cloud migration, platform upgrades, technology refreshes, and new site deployments.
- Act as the senior escalation point for critical incidents and major outages.

Qualifications

- Significant experience (8+ years) within IT infrastructure, platform engineering, or IT operations environments.
- Proven experience in a senior technical leadership or management role.
- Strong expertise across AWS, VMware, Microsoft platforms, Windows Server, Linux, Cisco networking, and identity management technologies.
- Experience leading and developing geographically dispersed, multi-disciplinary technical teams.
- Strong understanding of cybersecurity operations, vulnerability management, and compliance frameworks including ISO 27001 and Essential Eight.
- Vendor certifications such as AWS, Microsoft, VMware, Cisco, or Security+ highly regarded.

Required Skills





- Strong operational leadership with the ability to balance strategic priorities and hands‑on execution.
- Excellent stakeholder engagement and communication skills.
- Commercial mindset, balancing cost, risk, performance, and security outcomes.
- Passion for developing people and building high‑performing teams.
- Modern engineering mindset with a focus on cloud, automation, and continuous improvement.
- Strong analytical capability and data‑driven decision‑making.
- Resilience and composure when managing critical incidents and competing priorities.

Preferred Skills

- Experience with cloud adoption and infrastructure modernisation.
- Ability to influence enterprise technology strategy.

Pay range and compensation package

Join a global organisation that invests in leadership development and technical excellence.

Equal Opportunity Statement

At Transdev, we believe that diverse perspectives create stronger teams, drive innovation, and help us better serve the communities in which we operate. We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, including First Nations Peoples, people with disabilities, LGBTQIA+ individuals, veterans, and people from culturally and linguistically diverse communities. Our commitment to inclusion is reflected in our achievements. In 2026, Transdev was recognised as a Top 101 Employer for Women for the second consecutive year and achieved Silver Employer status in the Australian Workplace Equality Index (AWEI). If you require adjustments during the recruitment process, please let us know—we're here to support you.

#J-18808-Ljbffr

📌 Information Technology Infrastructure Operations Manager (Melbourne)
🏢 Transdev Australia and New Zealand
📍 Melbourne