Civica is seeking a Level 2 Customer Application Support Analyst to support the Reflect & Recover solution, resolving complex issues and managing escalations from Level 1. You will work closely with Level 3, product, engineering and technical operations teams to progress defects and enhancements.
This role suits someone who enjoys problem-solving, customer support, and cross-team collaboration, with opportunities to contribute to knowledge base content and mentor junior analysts.
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📌 Level 2 Application Support Analyst - Flexible Work (Maroondah City)
🏢 Civica
📍 Maroondah City
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