05 Aug
|
MoleMap Australia & New Zealand
|
City of Sydney
05 Aug
MoleMap Australia & New Zealand
City of Sydney
At MoleMap, we’re on a mission to create a world where skin cancer no longer takes lives . Using advanced imaging and AI-supported analysis , we help detect skin cancer earlier and improve outcomes.
We’re looking for an Account Manager to manage and grow a portfolio of workplace clients across Australia.
This role is ideal for someone who enjoys building strong client relationships , delivering a high-quality customer experience, and identifying opportunities to grow and strengthen existing accounts .
You’ll own the client journey from onboarding and program planning through to delivery, reporting, renewal, and growth . You’ll work closely with clients to ensure their workplace skin check programs run smoothly, while helping them increase employee participation and expand their programs over time .
You’ll also use AI-enabled tools to streamline administration, develop client communications, support account planning, and create campaign content - giving you more time to focus on relationships, problem-solving, and growth .
Location: Sydney | Hybrid
What you’ll be doing
- Manage and grow a portfolio of workplace clients
- Own the client journey from onboarding through to renewal
- Build strong relationships with key stakeholders across HR, People & Culture, Safety, and Operations
- Coordinate workplace skin check programs, working closely with our scheduling team
- Identify opportunities to grow revenue, expand programs, and improve employee participation
- Deliver annual growth across your portfolio of priority clients
- Prepare client reports and share meaningful insights on program outcomes
- Create educational and campaign content to support employee engagement
- Use AI-enabled tools to improve efficiency, client communication, and account planning
- Work closely with internal teams to ensure seamless program deliverySupport the transition of new clients from Business Development into your portfolio
- Contribute ideas that improve the client experience, processes, and ways of working
What we’re looking for
- 2-4 years experience in account management, customer success, or client services
- Proven ability to build trusted client relationships
- Experience managing renewals and account growth opportunities
- Strong organisational skills with the ability to manage multiple priorities
- Confident communication and stakeholder engagement skills
- Experience using CRM platforms such as Hubspot
- A commercial mindset with a proactive, solutions-focused approach
- Strong attention to detail and a willingness to learn
Bonus: Experience in healthcare, corporate health, employee wellbeing, or B2B services.
Why MoleMap?
- Competitive salary, including quarterly commissions
- Flexible hybrid working
- Life Balance Leave – 5 extra days off each year, in addition to standard annual leave
- Access to AI-enabled tools that help you work smarter and build future-focused skills
- Career growth in a fast-growing health-tech business
- Purpose-driven work helping detect skin cancer earlier
- Chance to help shape how we support and grow our workplace clients
If you enjoy building relationships, growing accounts, and delivering a great client experience , we’d love to hear from you.
#J-18808-Ljbffr
📌 Account Manager - Corporate Health (City of Sydney)
🏢 MoleMap Australia & New Zealand
📍 City of Sydney