Unisys is seeking an experienced Service Request Coordinator to lead and improve the organization’s Service Request Management practice. You will ensure requests are delivered efficiently, align with ITIL, and advance automation and governance.
The role requires 5+ years in ITSM and solid analytical and stakeholder engagement skills. You will govern the service request lifecycle, develop the service catalogue, and drive process improvements across enterprise platforms while supporting incident
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📌 ITSM Service Request Lead & Process Optimizer (Canberra)
🏢 Unisys
📍 Canberra
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