We are looking to appoint a Rental Coordinator at our Rydalmere Branch who will be the primary day-to-day point of contact for all customer requirements. Reporting to the Eastern Regional Manager.
Benefits
- Competitive salary package
- Eligibility to participate in an annual incentive scheme
- Access to employee benefits account including discounts on groceries, electronics and more
- Access to Employee Assistance Program
- Access to an annual Health and Wellbeing reimbursement program
- Permanent full time position - Monday to Friday
- Company uniform
Key Responsibilities
- Ensure superior customer service is achieved
- Monitor, track and organise fleet availability on a daily basis
- Complete all pre and post-rental procedures
- Ensure the contract paperwork is accurately completed
- Inspect the returned vehicle and complete necessary reports
- Discuss damage and missing items with the customer and resolve matter before finalising the contract
- Liaise with National Sales team members for major customer interactions and transactions
- Perform administration duties as required
Qualifications
- Previous experience in customer service or administration
- Excellent communication skills
- Ability to learn, understand and effectively sell the products and services of the business
- High attention to detail
- Sound computer literacy skillsLicense to drive manual vehicles (C class)
- Knowledge of the vehicle industry and/or rental industry would be advantageous
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📌 Rental Coordinator (City of Sydney)
🏢 Sime Motors NZ
📍 City of Sydney
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