About the Role

As a Case Manager you will deliver high‑quality case management support services across Bass Coast and South Gippsland to young people, couples and families, including those with children. The role is a permanent, part‑time position (30.4 hours per week) based on‑site in Leongatha, VIC, reporting to the Client Services Coordinator.

Responsibilities

- Deliver high‑quality support services to young people, couples and families using trauma‑informed, youth work and social work frameworks.
- Conduct assessments, develop and implement individual case plans in collaboration with clients, and regularly monitor progress and outcomes.
- Engage with young people who have complex needs (e.g., AOD, mental health, out‑of‑home care, adolescent violence) and connect them with community supports and advocacy where needed.
- Maintain accurate client records, manage risks, and contribute to programme development and service improvements within an integrated team approach.
- Facilitate group activities, life‑skills sessions and therapeutic programmes, and participate in portfolio teams and strategic working groups to support client wellbeing and programme delivery.

Qualifications & Skills

- Completed tertiary qualification in social work, social sciences or a related field (desirable).
- Demonstrated experience in delivering case management practice within a homeless service setting.
- Excellent written and verbal communication skills and adept at using IT.




- Strong organisational and administrative skills with capacity to balance workload, determine priorities and meet deadlines, whilst managing crisis assistance needs.
- Current Victoria Driver’s Licence.
- Current Victoria Employee Working with Children Check.
- Mandatory Nationally Coordinated Criminal History Check.

Benefits

- Salary packaging up to $15,900 tax‑free.
- $2,650 meal and entertainment benefit.
- Generous paid parental leave for primary (12 weeks) and secondary carers.
- Purchased leave scheme (up to 8 weeks) and 5 days paid leave per year to experience work in other TSA programmes or activities.
- Access to EAP and health & wellness initiatives, including a Fitness Passport.
- Ongoing training and development opportunities that enhance job skills and proficiency.

Conditions & Compensation

Compensation is in accordance with the Social, Community, Home Care and Disability Services Award – Level5.

EEO Statement

The Salvation Army is an Equal Opportunity Employer that provides an inclusive work setting and embraces a diverse workforce. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. All child‑facing roles will require the successful completion of a Working with Children Check and a mandatory Nationally Coordinated Criminal History Check.

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📌 Case Manager - Leongatha
🏢 The Salvation Army
📍 Leongatha