Job Objective

The Supply Chain Officer supports CAPS Australia’s supply chain operations by coordinating procurement administration, logistics activities, inventory processes, and warehouse support functions. The role ensures the accurate and timely processing of supply chain transactions, effective coordination of freight and logistics, and prompt resolution of operational issues.

Position Details

Title: Supply Chain Officer
Department: Supply Chain
Location: Perth
Reports To: Supply Chain Manager

Duties and Responsibilities

- Manage document control systems (UMANGO)?? and maintain accurate records
- Administer quarantine stock processes and compliance requirements
- Manage damage in transit and insurance claims
- Investigate shipment and order discrepancies
- Process domestic and international freight invoices
- Support supplier onboarding and data setup
- Maintain and improve supply chain processes and procedures
- Assist with stocktakes and inventory accuracy
- Coordinate freight bookings, returns, and transfers
- Track freight movements and manage delays
- Maintain container tracking (FCL/LCL) data
- Organise container deliveries
- Source freight quotations
- Manage POD requests
- Investigate freight issues
- Provide warehouse admin support including picking and receipting
- Assist with stock discrepancies and inventory control
- Support warehouse organisation and bin locations
- Provide relief storeperson support when required
- Manage incoming and outgoing mail
- Maintain stationery supplies




- Provide general branch admin support

Relationships

Internal:

- Supply Chain Manager – for reporting, priorities, issue escalation, and workflow coordination
- Supply Chain team – for procurement administration, inventory processes, and supply chain transactions
- Warehouse team / Storepersons – for receipting, picking, stock discrepancies, bin locations, and stocktakes
- Branch operations / Branch staff – for day‑to‑day administrative support and coordination of branch activities
- Sales team – for order coordination, customer requirements, and resolving shipment/order discrepancies
- Service team – for operational support, parts availability, and logistics coordination
- Finance / Accounts team – for freight invoice processing, claims, and transaction accuracy

External:

- Suppliers / Vendors – for supplier onboarding, data setup, purchase support, and order follow‑up
- Freight providers / Carriers – for bookings, delivery coordination, POD requests, tracking, and issue resolution
- Logistics providers / Transport companies – for domestic and international freight movements, returns, and transfers
- Insurance providers – for damage in transit and claims management

Qualifications, Experience, Knowledge, Skills, and Abilities

Supply chain or logistics experience

ERP System Experience (Pronto Preferred)

Microsoft Office proficiency

Robust communication and organisation skills

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📌 SUPPLY CHAIN OFFICER (Shire of Murchison)
🏢 Ingersoll Rand
📍 Shire of Murchison