Optus is seeking an Operations Manager – Home Onboarding to lead the end-to-end activation experience for Fixed Consumer services in Melbourne. You will drive activation timelines, scale operations, and manage partnerships with contact centres and service delivery teams.
The role focuses on reducing failure demand, improving service design, and delivering cost-to-serve efficiencies while maintaining high-quality customer outcomes in a hybrid work setting.
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📌 Operations Lead – Fixed Onboarding & Activation (Melbourne)
🏢 Singtel Group
📍 Melbourne
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