Finance & Compliance Officer

Sydney, Australia

Overview

Ensure our financial health and regulatory compliance while supporting our mission to provide exceptional NDIS support services.

The Well Team exists to provide life‑changing care and support for individuals navigating the NDIS system. Our WorkWell™ Model drives how we deliver exceptional, personalized support services while maintaining organizational integrity.

As our Finance & Compliance Officer, you'll ensure our financial health and regulatory compliance, creating the foundation of accountability that enables us to sustainably deliver our mission of transforming lives through quality NDIS support.

Role Purpose

You will work within the CFO/Governance/Finance & Compliance Department, which protects the company's financial integrity, legal compliance, risk management, and audit readiness—ensuring the organization is stable, sustainable, and regulator‑proof.

You will be responsible for overseeing the financial operations and regulatory compliance of The Well Team, reporting to the CFO/Governance lead while working within the critical Performance Monitoring & Feedback stage of our WorkWell™ Model.

Your role will ensure our NDIS billing and financial systems operate with integrity, our processes comply with NDIS and regulatory requirements, and our financial reporting provides accurate insights for strategic decision‑making.

In line with your department's WorkWell™ contribution, you'll lock in compliance, risk management, and quality control at every step, ensure all care/service delivery is matched with the right documentation and legal foundation, and drive continuous improvement based on audit findings and compliance metrics.

This position requires meticulous attention to detail and a deep understanding of NDIS funding.

Key Responsibilities

- Oversee NDIS billing processes, ensuring accurate invoicing, claim submissions, and payment reconciliations




- Manage accounts payable and receivable, monitoring cash flow and maintaining financial records
- Process payroll, ensuring accurate and timely payments while maintaining proper records
- Support budget development and monitoring, working with department heads to ensure financial accountability

You Will Succeed If You...

Are Financially Astute: Understand the nuances of NDIS funding and financial management.

Have High Standards: Maintain meticulous accuracy and integrity in all financial matters.

Prioritize Compliance: Navigate complex regulations with confidence and foresight.

Translate Data to Insights: Convert complex financial information into actionable recommendations.

Balance Mission & Sustainability: Understand that financial integrity enables us to deliver life‑changing support.

WorkWell™ Model Integration

- Performance Monitoring & Feedback – process financial data and compliance audits weekly, creating the feedback loops needed for continuous improvement
- Service Delivery & Participant Experience – accurate processing of NDIS claims ensures participants can access their full entitlements without administrative barriers
- Continuous Improvement – financial analyses identify opportunities to optimize operations while maintaining service quality

Job Details

- Employment Type: Full‑Time
- Start Date: Immediate
- Department: Finance & Governance
- Reports To: CFO / Governance Lead

Key Performance Areas

- NDIS claiming accuracy and efficiency
- Compliance with financial regulations
- Quality and timeliness of financial reporting
- Audit readiness and outcomes
- Financial process efficiency and optimization

Qualifications

- Degree in Accounting, Finance, or related field
- 3+ years experience in finance or accounting roles
- Experience with NDIS billing and financial requirements
- Solid compliance and regulatory knowledge
- Advanced Excel and accounting software proficiency

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📌 Finance & Compliance Officer (City of Sydney)
🏢 The Well Team
📍 City of Sydney