Assistant Retail Manager / Administration Manager (Contract)

Assist in JLL’s property management team in Leichhardt, NSW, AU.

Overview of the role

As an Administration Coordinator, you will be the operational heartbeat of our property management team, ensuring seamless day‑to‑day functions across administration, finance, and tenant relations.

Responsibilities

- Maintain comprehensive tenant and contractor records across site‑specific filing systems and JLL document management platforms.
- Process accounts payable invoices accurately, coding and matching to purchase orders, and prepare sundry charges for tenant cost recoveries.
- Oversee casual mall leasing operations, coordinate weekly bookings, liaise with clients, and manage third‑party revenue streams such as mall media and licenses.
- Serve as the professional face of the center at reception, handling calls, enquiries, mail, lost‑property registers, and coordinating with security and cleaning teams.
- Monitor lease and license expiry dates, issue timely notices, complete lease validations, and maintain 100% accuracy of the monthly tenancy schedule.
- Manage arrears collection, record rental payments, and assist with tenant account reconciliations using strong Excel capabilities.
- Prepare monthly reports for stakeholders, coordinate audit and compliance information, and support annual outgoings audit and wash‑up processes.
- Draft center communications including memos, newsletters, and correspondence, ensuring professional standards.
- Purchase office stationery within budget, maintain office equipment, coordinate with IT support, and manage office archives.

Qualifications

- Demonstrated administration and accounts processing experience in a commercial property or retail environment.
- Advanced proficiency in MRI property management software and Microsoft Excel,



including complex tenant account reconciliations.
- Strong organisational skills, proven ability to manage multiple priorities, meet deadlines, and maintain accuracy in high‑volume transactional work.
- Excellent written and verbal communication skills, drafting professional correspondence and interacting effectively with retailers, clients, and stakeholders.
- Meticulous attention to detail with strong numerical aptitude for processing invoices, managing accounts, and preparing financial reports.
- Customer‑service orientation with capability to handle reception duties, manage enquiries professionally, and resolve issues with diplomacy.
- Ability to work independently while contributing positively to team objectives and maintaining cooperative relationships.
- Experience with lease administration, monitoring expiry dates, processing validations, and understanding commercial lease terminology.
- Familiarity with casual mall leasing operations, license agreements, and third‑party revenue management.

Benefits

- Great employee discounts off fitness, wellbeing and other renowned brands.
- 18 weeks paid maternity leave.
- Private Health Insurance Discounts.
- Active Social Club.
- Employee assistant program.
- Novated Lease for EV cars.
- Paid time off for volunteer work.
- Career opportunities with Australia's #1 commercial real estate firm.
- Premium offices.

Equal Opportunity Statement

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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📌 Assistant Retail Manager / Administration Manager (Contract) at JLL (Inner West Council)
🏢 Jll
📍 Inner West Council