Business Improvement Officer

Paxus Perth, Western Australia, Australia

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This range is provided by Paxus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$91,000.00/yr - A$108,000.00/yr

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About the role

An exciting prospect to join a leading local government entity in Western Australia as a Business Improvement Officer.

The organization is undertaking a significant digital transformation to transition core systems to TechnologyOne OneCouncil, integrating Property & Rating with Finance, HRP, and Supply Chain modules. You will be key in enhancing business processes through corporate applications, working collaboratively across various business units.

This is a fixed-term, full-time position until June 2027. The ideal candidate will have a thorough understanding of end-to-end business processes, experience in identifying improvements, strong knowledge of corporate systems, and the ability to train and support staff in application usage.

Key responsibilities:

- Promote effective use of corporate applications.
- Develop expertise in applications to optimize business processes.




- Establish and manage training plans, and propose system enhancement strategies.
- Create user guides and training resources for diverse audiences.
- Lead business process improvement initiatives.
- Support process changes from digital transformation projects.
- Build productive relationships with management and staff to foster excellence.
- Collaborate with business system analysts to support application systems.

Candidate requirements:

- Proven customer service skills with change management experience.
- Stakeholder engagement, facilitation, and presentation skills.
- Relevant tertiary qualifications in information systems or equivalent experience.
- Extensive ERP system experience.
- Knowledge of business and process improvement principles.
- Experience in developing training and online learning materials, and delivering training.
- A satisfactory National Police Certificate is mandatory.

To apply, click the 'apply' button or contact Nicole Oo via email at .

Paxus values diversity and encourages applications from Indigenous Australians, culturally diverse backgrounds, and people with disabilities. Contact us for recruitment process adjustments if needed.

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📌 Business Improvement Officer (Australia)
🏢 Paxus
📍 Australia