MetLife Australia is seeking experienced Case Managers to support a digital transformation journey by managing a portfolio of complex life insurance claims, primarily across Group with Retail experience valued. You will assess claims in line with policy intent, using your technical skills and empathy to guide customers through challenging life moments.
In this role you will end-to-end manage claims (TPD, IP and Death), collaborate with stakeholders, adhere to SLAs and regulatory requirements,
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📌 End-to-End Life Insurance Claims Specialist (Australia)
🏢 MetLife Australia
📍 Australia
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