Overview

Take on the role of Store Manager at Petstock Belconnen and lead a passionate team in delivering world-class customer service. Play a key role in the success of the Petstock Group with a fun, friendly, and inclusive culture and opportunities to grow your career within our retail operations team. The Petstock Group focuses on pets, people and the planet, with programs that support career growth and leadership development.

Responsibilities

- Lead by example, mentoring and inspiring your team daily.
- Coach your team to achieve and develop their knowledge and skills.
- Lead from the front by consistently providing an exceptional customer experience.
- Create a strong safety mindset and foster a culture of safety within your team.
- Recruit, onboard, and induct high-calibre new team members.
- Manage stock effectively, ensuring accuracy and adherence to stock integrity processes.
- Stay up-to-date on pet care, products, and services to support informed customer interactions.
- Create a fun, supportive in-store culture where the team enjoys coming to work.
- Proactively support local marketing opportunities and sponsorships.

Qualifications

- Experience in a similar store leadership role or readiness to step up in retail management.




- Demonstrated drive to achieve and exceed sales targets.
- Strong leadership with the ability to motivate and build a high-performing, positive team culture.
- Ability to prioritise and manage conflicting priorities to ensure timely completion of tasks.
- Ability to drive safe Work, Health & Safety practices.
- Established business acumen.
- Flexibility to adapt to changing work conditions.
- Strong interpersonal skills with the ability to build relationships with customers and team members.

Advantages and Culture

- Awards and programs that support career growth, including a leadership development program.
- Member, family & pet benefits across Petstock Group & Woolworths Group.
- Access to mental health, financial & wellbeing support services.
- Support for charitable initiatives and sustainability projects.
- Opportunity to purchase additional paid leave and parental leave.
- Exclusive access to Workplace Banking and corporate discounts on health and wellness services.
- A diverse, inclusive culture built on family values and a passion for pets and people.

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📌 Retail Store Manager | Belconnen (Australia)
🏢 Petstock Group
📍 Australia