Telstra Retail: Full Time Customer Service & Sales Consultant
Job Summary: As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards.
What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals.
Salary and Benefits
- Annual Fixed Remuneration: $71,330 per year (Junior Rates apply for those under 20 years).
- 12% superannuation included.
- Generous Discounts:
30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with our Future Ready program.
- Flexibility: Flexible working hours and a supportive approach to parental leave.
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
- Inclusive Culture: Diverse and inclusive team valuing unique perspectives.
Who We’re Looking For
- Great Communication Skills.
- Solution-Oriented Approach.
- Sales Drive.
- Passion for Learning.
- Resilience and Positivity.
- Customer-Facing Experience: Previous experience is a plus but not required—bring enthusiasm and we’ll teach you.
EEO Statement
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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📌 Telstra Retail: Full Time Customer Service & Sales Consultant ELIZABETH (City of Playford)
🏢 Telstra Corporation
📍 City of Playford
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