About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks – Coolwaters, Yeppoon! A well-loved local holiday spot, our park offers a great work environment, a friendly team, and the chance to be part of a thriving coastal community.

The Role

We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests

What we look for

To be successful in this role you will have:





- Passionate about delivering exceptional Guest experience
- Proficient computer skills, Preferred knowledge of RMS or comparable Reservation Booking System.
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Robust organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers license essential

Benefits to You

- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

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📌 Receptionist - Coolwaters -Yeppoon
🏢 Discovery Parks
📍 Yeppoon