ManpowerGroup is a global workforce solutions organisation with a strong presence across Australia and internationally. We deliver recruitment, workforce management and talent solutions that support businesses and individuals. Our values - People, Knowledge, Innovation - guide meaningful connections and sustainable growth.
About the Role
As Onsite Account Manager , you will coordinate the end-to-end recruitment lifecycle onsite. You'll ensure consistent service delivery, workforce coordination, compliance and strong client partnerships. Working with client leaders, you'll support safe operations, address workforce issues collaboratively and drive continuous improvement.
What You’ll Do
- Deliver end-to-end recruitment solutions, including onsite labour planning and workforce allocation
- Support onboarding, inductions, rostering, timesheets and general HR administration
- Foster a positive culture of teamwork and service excellence
- Ensure compliance with safety processes, site standards and legislative requirements
- Grow and strengthen client partnerships across divisions in line with agreed goals
- Collaborate with Candidate Engagement and Recruitment Delivery teams to enhance candidate experience and service quality
- Assist with Quarterly Business Reviews and client reporting
- Ensure compliance with awards,
employment and industrial relations legislation, and safety standards
- Align with Quality Management System (ISO 9001 ) standards and ManpowerGroup health, safety and environmental policies (dewr.gov.au)
What You Bring
Essential
- Effective account management and people leadership capability, with clear communication skills
- Experience working with clients and employees on IR and safety matters.
- Collaborative approach and ability to work constructively with internal and external stakeholders
- Experience coordinating operations or high-volume recruitment in agile environments
- Demonstrated experience managing onsite accounts in recruitment or similar industries
- Exposure to logistics/e-commerce environments
- Experience supporting National and/or Global Accounts
What We Offer
- Opportunity to support growth and commercial outcomes for key national accounts
- Ongoing professional development and career progression
- A values-driven, inclusive culture that supports innovation and success
- Make a real impact on ManpowerGroup's growth in Australia
Inclusion matters
We value diversity and inclusion. We welcome applications from people of all genders, cultures and backgrounds.
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📌 Onsite Account Manager (Melbourne)
🏢 ManpowerGroup Australia
📍 Melbourne
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