Customer Experience & Insights Consultant (Melbourne)

Customer Experience & Insights Consultant (Melbourne)

05 Aug
|
Boq Group
|
Melbourne

05 Aug

Boq Group

Melbourne

BOQ Group is seeking a Customer Relations Consultant to support customers as part of a six‑month contract. You’ll handle complaints, gather feedback, and help steer improvements across the Group’s customer experience journey.

You’ll work with frontline teams and leaders to identify trends, inform product and process changes, and ensure customers are heard and respected throughout every interaction.

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📌 Customer Experience & Insights Consultant (Melbourne)
🏢 Boq Group
📍 Melbourne

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