Job Description

As the Part‑Time Sales Advisor, you greet customers and embody the heart of our brand. You provide high‑level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor. Your responsibilities also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Previous experience in customer service and familiarity with fabrics are nice to have, but not mandatory.

Qualifications

- Customer‑focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Respond rapidly to changing priorities and customer requests.
- Action‑oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others’ perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work wide-ranging hours, including evenings and weekends.

Preferred but not mandatory

- Understanding of store operations & customer service skills from previous retail experience




- Confident in offering customers advice on fashion trends, materials, sizing, etc.

Additional Information

This is a part‑time position of 12 hours a week. You will be based in Melbourne, Australia.

Benefits

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M; Group brands—available both in‑store and online.

Inclusion & Diversity

At H&M; Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Company Description

COS offers a wardrobe of ready‑to‑wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

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📌 Part Time Sales Advisor (Armadale, Melbourne) - 3 months contract
🏢 Cos
📍 Melbourne