BINGO industries are looking for our newest Customer Service Representative to join our Queensland team!

Role & Responsibilities:

- Professionally and efficiently answer voice and/or digital enquiries.
- Provide a superior customer service experience with a positive attitude by adhering to the define customer standards.
- Use the appropriate sales techniques to convert phone queries into sales.
- Ensure that Bingo policies and procedures are adhered to consistently and minimise business risk.
- Adhere to rosters and be available for customers when required.
- Communicate effective and courteously with all employees and external customers.
- Build & sustain key customer / client relationships.
- Role model the Bingo Way in all actions and dealing with colleagues and customers
- Take an active role in achieving your KPI’s demonstrating accountability and ownership.

What makes you a GOgetter:

- Prior experience in a phone or face to face customer service roles
- Passionate about helping customers and providing exceptional service
- Demonstrate ability to grasp concepts and systems quickly

Job description:

BINGO industries are looking for our newest Customer Service Representative to join our Queensland team!

Role & Responsibilities:

- Professionally and efficiently answer voice and/or digital enquiries.
- Provide a superior customer service experience with a positive attitude by adhering to the define customer standards.
- Use the appropriate sales techniques to convert phone queries into sales.




- Ensure that Bingo policies and procedures are adhered to consistently and minimise business risk.
- Adhere to rosters and be available for customers when required.
- Communicate effective and courteously with all employees and external customers.
- Build & sustain key customer / client relationships.
- Role model the Bingo Way in all actions and dealing with colleagues and customers
- Take an active role in achieving your KPI’s demonstrating accountability and ownership.

Profile description:

What makes you a GOgetter:

- Prior experience in a phone or face to face customer service roles
- Passionate about helping customers and providing exceptional service
- Demonstrate ability to grasp concepts and systems quickly

We offer:

- Weekly pay for all GOgetters.
- When you join the BINGO family, you have the chance to make $1500 for every friend you bring to BINGO!
- Training and progression opportunities within the BINGO family.
- A strong, employee and safety driven company culture
- Employee advantages such as novated car leasing, discounted health insurance, recognition program and retailer discounts.

At BINGO we are committed to building a workforce that reflects the communities and customers we serve. We are a proud RAP organisation and we are committed to achieving an inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds

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📌 Customer Service Representative (Brisbane City)
🏢 Bingo Industries
📍 Brisbane City