Alphaleo is a boutique firm specializing in Salesforce CRM and Digital Experience advisory, architecture, and implementation services for enterprises across Australia & New Zealand.

We collaborate with leading platforms such as Salesforce.com, heavily focussed in Salesforce Industries/Vlocity across Public Sector, Telecom, Utilities, Retail sectors.

Our capabilities also DocuSign, Mulesoft, Databricks and a few other platforms.

With our enterprise experience and partnerships, Alphaleo has been delivering exceptional outcomes to our customers.

Role Description

The Salesforce Business Analyst will collaborate with stakeholders to gather, analyze, and document business requirements. The role involves configuring and managing Salesforce.com environments, identifying opportunities to optimize business processes, and ensuring the effective implementation of solutions. The candidate will also act as a liaison between technical teams and business users, translating requirements into actionable tasks.

Employment Type:

Contract and/or Full time

Location:

Melbourne only

ETA to join:

IMMEDIATE or <1 week





- Strong skills in Business Analysis, including stakeholder engagement and requirements documentation
- Excellent Analytical Skills to evaluate data, identify trends, and provide actionable insights
- Experience in defining and managing Business Requirements and translating them into functional solutions
- Knowledge of Business Process optimization and improvement strategies
- Strong interpersonal and communication skills to collaborate effectively with diverse teams
- Proficiency in Salesforce.com Administration and hands‑on experience with Salesforce core clouds and platform from a functional perspective and strong knowledge of the platform is an advantage.
- Relevant Salesforce certifications such as Salesforce Administrator, Sales Cloud, Service Cloud are preferred
- Major Advantage: Experience in Utilities industry and knowledge of Salesforce Industries CPQ
- Bachelor’s degree in Business, Information Systems, or a related field is advantageous

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📌 Salesforce Business Analyst (Melbourne)
🏢 alphaleo
📍 Melbourne