MSP Service Delivery Leader — Scale, SLAs & Travel (Brisbane City)

MSP Service Delivery Leader — Scale, SLAs & Travel (Brisbane City)

05 Aug
|
New Era Technology Au
|
Brisbane City

05 Aug

New Era Technology Au

Brisbane City

Current Era Technology AU is seeking a Service Delivery Manager to lead end-to-end service delivery for a diverse set of MSP clients across Adelaide and Brisbane. The role involves balancing priorities, maintaining standards, and driving outcomes at scale.

You will partner with Customer Success Managers, handle escalations, conduct service reviews, and push continuous improvements using data-driven analysis to enhance efficiency and customer experience.

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📌 MSP Service Delivery Leader — Scale, SLAs & Travel (Brisbane City)
🏢 New Era Technology Au
📍 Brisbane City

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