Make every interaction count by supporting clients with genuinecare and confident communication.

- Are you motivated by making a real impact in someone’sday?
- Join Carinity – where people, purpose and care comefirst

About the role

At Carinity, we’re committed to providing compassionate, person-centred aged care that supports residents to live with dignity, comfort, and connection. The AdministrationOfficer provides high-quality customer service and administrative support to Carinity Community Services. The role acts as a key point of contact for clients, families, representatives, referrers, and community members, supporting enquiries, intake administration, and operational processes.

This position contributes to positive customer experiences through professional communication, accurate information management, and responsive administrative support. You will be responsible for triaging and directing enquiries to the appropriate team members and supporting prospective clients through the initial stages of engagement with Carinity services.

What do you need for the role?

- Demonstrated experience in customer service, administrationor clerical support roles




- Demonstrated ability to manage competing priorities and maintain attention to detail
- Sound written, verbal and interpersonal communicationskills
- Ability to maintain accurate records and perform data entryacross multiple systems
- Demonstrated ability to maintain confidentiality and managesensitive information appropriately
- Intermediate computer skills, including Microsoft Officeapplications and electronic record management systems
- Current NDIS Worker Screening Clearance

The advantages of joining the Carinity team

- Appealing not-for-profit (PBI) salary packagingoptions
- Access to an employee assistance program
- At Carinity we acknowledge the need to balance your workand personal life and are genuinely committed to this
- On-going professional development and training
- Legitimate chance to make a real difference to thecommunity, every day

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islanderpeople for all our positions.

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📌 Administration Officer (Australia)
🏢 Carinity
📍 Australia