NSW State Emergency Service – Wollongong NSW

- Use your collaborative approach and shareyour knowledge working in a forward-thinking team driving organisational change initiatives that strengthen the way NSW SES supports its members, volunteers and communities.
- Work in a volunteer-based agency supportingthecommunities of NSW
- Use yourchange managementproject delivery experienceto support the implementation and adoption ofchanges as partof our next Strategic Plan
- 1 x Full-time ongoing role
- Location: Work from our State Headquartersin Wollongong NSW

About the opportunity

Join NSW SES as a Change Advisorprovidingspecialist hands on changemanagementdelivery support and guidance to initiatives and change agents within the Service. This hands‑on role involves applying change management methodologies to ensure smooth transitions and successful adoption of new processes and systems.

You will work collaboratively across the business with all stakeholders to understand needs,develop and delivertailored communication and engagement strategies, and ensure alignment with programobjectivesand NSW SES Strategy. The role may also contribute to development and continuousimprovement of the NSW SES Delivery Framework, including tools and templatesto ensure they meet member and project needs.

As a Change Advisor,you’llbe responsible forcreating high-qualitydeliverables,the development and delivery of change plans and tracking progress to ensure key milestones are met. You’llplay a key role in designingand deliveringchange workshops, trainingsessionsand engagement activities tobuildunderstanding and readiness amongmembers.

Key challenges include staying current with change and communication best practices and applying them within the NSW SES context; understanding the unique role and needs of volunteers in a geographically diverse hub‑and‑spoke structure; and effectively planning and executing change activities with a wide range of stakeholders, ensuring their input shapes project outcomes.

This role isbasedat the NSW SES State Headquarters in Wollongong,



while some flexible working arrangementsareavailable, this role requires you to work from the officemore often than notto ensure effective collaboration and support for project activities.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well‑ trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn morehere

About you

To be successful in this role you will demonstrate:

- Have a solid understanding of change management methodologies and experience applying them tofacilitatesuccessful transitions in complexandoperationally drivenenvironments.
- Solid stakeholder engagement and communication skills.
- Possess relevant experience in providing hands on change management support, ideally in a system/technology implementation, op model or process improvement projectintegratingbothagileand traditional project methodologies.
- Havedemonstratedexperience in the delivery of change within a large,geographically dispersed workforce.
- Be proficient building andmaintainingrelationships with stakeholders at all levels, communicating effectively to influence and negotiate, and ability to tailor messages to diverse audiences.




- Strong analytical and problem‑solving abilities to assess change impacts,identifyrisks and support the development ofchange plansthat align with projectobjectives.
- Experience workingin avolunteer‑based or emergency servicesorganisationis highly desirable.

What we can offer you

- You will enjoy a 35‑hour work week, with the potential for flexible work arrangements.
- You can enjoy a hybrid work environment, most time in the office and some time working from home.
- Attractive salary range of $116,987 to $129,492 plus 12% superannuation and leave loading
- Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities and you can be an important part of our work.
- We have attractive leave entitlements including parental, sick, flex and recreation leave.
- We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
- Fitness Passport
- Linked In Learning
- Member Assist Program for free confidential counselling support
- Immunisation program.

You Belong Here

- We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
- We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
- If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process, please contact***@ses.nsw.gov.aufor confidential advice on options.

Applications close: Sunday 9th August, at 11.55pm

#J-18808-Ljbffr

📌 Change Advisor, Clerk Grade 7/8 (Wollongong)
🏢 NSW State Emergency Service
📍 Wollongong