MTS are the proud operators and maintainers of the M1 Northwest and Bankstown Line with the new City section now operational. We run a fully automated passenger railway - an Australian first. We connect our customers to opportunities that matter to them while delivering the next generation of rail travel to Sydney. With global expertise, we manage 51.5km of track and 21 stations, with a planned expansion into southwest Sydney.

Job Description

About the Role

We are looking for a Human Factors Specialist to join our Safety, Quality, Risk and Enviroment (SQRE) team.

This role provides expert human factors and ergonomics advice across our operations, projects and systems helping to improve safety, reduce risk and enhance performance across the network.

You'll play a key role in embedding human centred design and human factors principles into the way we work, ensuring our systems and operations to support safe and efficient outcomes.

Key Responsibilities

- Provide specialist human factors and ergonomics advice across operational and project environments
- Support the integration of human factors principles into system design, change initiatives and operations
- Identify risks, trends and improvement opportunities through analysis and research
- Contribute to the development of human factors standards, frameworks, and guidance
- Prepare high quality reports, briefings and technical advice for stakeholders
- Support hazard identification, risk assessments and safety assurance activities
- Partner with internal teams to embed human centred design and risk controls




- Maintain awareness of emerging human factors practices and industry trends

Desired Skills and Experience

About You

You are a thoughtful and analytical human factors professional who thrives in complex, safety critical environments.

You will bring:

- Tertiary qualification in Human Factors, Ergonomics, Psychology, Engineering, or similar
- Experience applying human factors in rail, transport, infrastructure, or other high risk industries
- Strong analytical and problem-solving capability
- Excellent written and verbal communication skills
- Ability to influence and collaborate across multidisciplinary teams
- Understanding of safety management systems and regulated environments

Why Join MTS

- Work on a landmark, future-focused transport project
- Flexible working arrangements in a hybrid role; 3 days office and 2 days WFH
- Collaborative, values-driven team environment
- Opportunity to influence safety, design, and operational outcomes
- Car Leasing Options
- Fitness Passport across gyms in NSW
- Reward and Recognition Programs

At MTS, we live our FAIR behaviours being Agile, Innovative and Reliable and we're looking for people who are proactive, solutions focused and ready to challenge the status quo.

Metro Trains Sydney is an equal chance employer.

We are committed to an inclusive workforce and welcome applications of candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent

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📌 Human Factors Specialist (City of Sydney)
🏢 Metro Trains Sydney Pty
📍 City of Sydney