Location: Melbourne - CBD and Inner Metro suburbs

Reference: 5793

- Make a meaningful impact supporting patients, their families and carers
- Heidelberg locations (work across two locations), with multiple public transport options

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Radiology department

About the role

Patient Services Assistants (PSAs) are essential in the efficient workflow of each department. PSAs in each area perform both patient transport and patient support services

A regular day will see you:

- Conducting patient bed/trolley/wheelchair transfers to and from Radiology or Molecular Imaging from other wards and departments
- Patient transfers to the Mortuary with assistance of another staff member
- Maintain a clean and tidy environment
- PSAs need to use an Electronic Task Allocation System in Radiology and Molecular Imaging Therapy which allocates the PSA team

About you

As the Patient Service Assistant, you will have excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

- Commitment and responsibility to follow safe Radiation working practices
- Flexible attitude with an ability to work as a team member




- Be able to perform all methods of patient transport including wheelchairs, trolleys, beds including the use of bed movement devices

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. Austin Health is a child protected organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards.If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager:Nelyn Vitale, PSA Supervisor

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📌 Patient Services Assistant (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne