Hours: 8:30am – 5:00pm, Monday to Friday (5 days).
About the role
- Are empowered to make a positive difference for customers and communities.
- Given the prospect to learn, grow and achieve.
- Deliver a seamless, consistent, and tailored customer experience every day.
Benefits
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
Responsibilities
- Support the Roma branch by being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
Qualifications
- A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
- Customer‑centred thinking and an appreciation for inclusion and the diversity of our customers.
- No banking experience required – full training provided.
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📌 Customer Advisor - Roma QLD
🏢 National Australia Bank
📍 Roma
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