Program Change Lead / Change & Communications Manager

- 12-Month Fixed-Term Contract (Potential Extension)
- Melbourne CBD | Hybrid (3 Days in Office)
- Salary ranges from $170k to $200K including super

We are recruiting for two separate opportunities within the same enterprise transformation program:

- Program Change Lead – A senior leadership role responsible for leading the overall change strategy, governance, executive stakeholder engagement, and enterprise-wide change delivery across the program.
- Change & Communications Manager – A hands‑on delivery role focused on change planning, communications, stakeholder engagement, business readiness, training, Change Impact Assessments, and user adoption.

You will lead and deliver end‑to‑end change initiatives across a complex, multi‑stream program, ensuring change strategies are embedded into project delivery and that organisational readiness, communications, stakeholder engagement, and adoption activities achieve lasting business outcomes.

Key Responsibilities

- Lead end‑to‑end change management across a large enterprise transformation program.
- Develop and execute enterprise change strategies, roadmaps, communication plans, and stakeholder engagement activities.
- Deliver Change Impact Assessments, business readiness, training, and user adoption initiatives using Prosci / ADKAR methodologies.
- Drive organisational readiness, benefits realisation, and successful adoption of new systems, processes, and ways of working.
- Partner with executives, senior business leaders, project managers, and delivery teams to build alignment and manage organisational impacts.
- Identify, assess, and mitigate change risks, stakeholder concerns,



and resistance throughout the program lifecycle.
- Integrate change management activities into project governance, delivery frameworks, transition planning, and business readiness.
- Lead and mentor change practitioners while coordinating day‑to‑day change activities across multiple workstreams.
- Measure adoption, readiness, communication effectiveness, and change success through defined metrics and continuous improvement initiatives.
- Simplify complex business and technology changes into clear, engaging communications for diverse stakeholder groups.

About You

- Extensive experience leading organisational change across large-scale, complex business or technology transformation programs .
- Recent experience delivering change for enterprise system implementation projects with multiple interdependencies.
- Solid expertise in Prosci, ADKAR , or equivalent enterprise change management frameworks.
- Proven ability to develop and implement change strategies that achieve business readiness, user adoption, and measurable business outcomes.
- Strong stakeholder engagement, executive influencing, communication, and relationship management skills.
- Experience leading Change Impact Assessments, organisational readiness, communication, training, and resistance management.




- Demonstrated ability to integrate change management into project and program delivery methodologies.
- Excellent facilitation, analytical, planning, organisational, and problem‑solving skills.
- Experience managing multiple priorities across large, complex, multi‑stakeholder environments.
- High levels of integrity, professionalism, and the ability to manage confidential information.

Highly Regarded

- Experience delivering change within government, statutory authorities, or highly regulated environments .
- Victorian Public Sector or Victorian WorkCover experience.
- Experience supporting enterprise change governance frameworks.
- Experience working within unionised environments or organisational operating model transformations.
- Project or Program Management qualifications (PRINCE2, PMP, MSP, Agile or similar).

Essential Qualifications

- Relevant tertiary qualification in Change Management, Business, Organisational Development, Human Resources, Psychology, Communications , or a related discipline.
- Professional Change Management certification such as Prosci, ADKAR, Change Management Institute (CMI), APMG Change Management , or equivalent.

If you are passionate about leading people through complex transformation and have the expertise to drive successful organisational change, we would love to hear from you. Send your resume to

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

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📌 Program Change Lead (Melbourne)
🏢 Peoplebank
📍 Melbourne