About us

This 305-bed hospital is the beating heart of healthcare in Central Queensland, serving as the region's main referral centre. It is now home to a brand-new, purpose-built cancer care facility, bringing integrated cancer services together under one roof with state-of-the-art medical technology. Patients from across the region, including Gladstone, Emerald, Yeppoon, Biloela, and numerous smaller rural communities, are referred to Rockhampton for specialist treatment, advanced investigations, and expert care, making it a vital healthcare hub for Central Queensland.

About the role

- Be the welcoming face of the Emergency Department, assisting patients, families, visitors, ambulance officers, and police.
- Manage reception and phone enquiries, ensuring messages and information are passed on quickly and accurately.
- Support doctors and nurses with a variety of administrative tasks to help keep the department running smoothly.
- Interview patients, verify their details, and complete admission and Patient Election Form (PEF) paperwork.
- Play an significant role in delivering a positive patient experience from arrival through to treatment.

About you

- Proactive problem‑solver who can think on your feet and confidently handle unexpected situations.
- Comfortable using a range of computer systems and enjoy learning new technology.
- Thrive in a fast‑paced team environment and love working alongside a diverse group of healthcare professionals.
- Understand the importance of privacy and confidentiality and always handle sensitive information with care.
- Organised, adaptable,



and passionate about providing exceptional support to patients, families, and your team.

What we offer

Total monthly remuneration value of up to $4,411 p.m. is comprised of:

- An hourly rate between $39.98 and $44.46 per hour.
- 12.75% employer superannuation contribution.
- 17.5% leave loading.

Additional Benefits

- Ongoing Professional Development and Education Opportunities.
- Flexible Work‑Life Balance and Variety.
- Generous Salary Sacrificing Options.
- Paid Parental Leave.
- Employee Assistance Program (EAP).
- Discounted Private Health Insurance.
- Fitness Passport.

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply

- Your current CV or resume, including referees.
- A cover letter (1‑2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.

For assistance

- Contact
- Quote the Job Ad Reference (JAR) RK6G .

Applications close: Tuesday, 4 August 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

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📌 Administration Officer (Emergency Department) (Rockhampton Regional)
🏢 Central Queensland Hospital and Health Service
📍 Rockhampton Regional