Leidos Australia is recruiting an End User Services Manager to lead day-to-day delivery for ~900 users, including Service Desk, Tech Bar, and endpoint support. You will drive performance, governance, and customer-focused service improvements across Microsoft 365 and collaboration platforms.
You will coach and mentor the End User Services team, manage executive escalations, and ensure accurate CMDB and asset data while aligning with contractual objectives.
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📌 End User Services Leader | Service Desk & IT Support (Canberra)
🏢 Leidos Australia
📍 Canberra
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