Job Description

Looking for your next leadership opportunity in airport operations? Join Launceston Airport and play a key role in leading terminal operations in a dynamic, customer-focused environment.

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Launceston Airport is seeking a Airport Terminal Manager to lead landside and terminal operations, with accountability across customer experience, emergency management, security and operational performance. This is a critical leadership role supporting the safe, compliant and efficient running of the airport while delivering a positive passenger experience.

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Working closely with the Head of Airport Operations, Airfield team and key stakeholders, you will manage operational performance, and ensure effective coordination across airlines, regulators and contractors in a live operational environment.

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Key responsibilities

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- Lead terminal and landside operations, ensuring secure, efficient and customer-focused outcomes

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- Oversee aviation security compliance, including regulatory requirements and security programs

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- Manage key security and terminal contracts, ensuring performance, compliance and value

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- Coordinate incident response, emergency management and business continuity planning

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- Work closely with airlines, ground handlers and regulators to support operational performance

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- Drive continuous improvement across security, terminal operations and customer experience

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Qualifications

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- Experience in airport operations or a regulated operational environment

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- Strong understanding of compliance, risk and safety frameworks

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- Proven ability to lead teams and manage stakeholders in a complex environment

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- Strong communication skills with the ability to influence and drive outcomes

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- Experience managing contractors and operational performance

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- A focus on delivering both operational excellence and customer experience.

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Benefits

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- Access to airport car parking 24 hours/365 days a year for both business and personal use

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- Hybrid flexible working arrangements

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- Airport Holiday, an additional day of leave

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- Wellness Day, a further additional day of leave

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- Mental health and well-being initiatives

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- Employee Assistance Program (EAP)

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- Career and professional development

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- Participation in a range of social impact days and activities

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- Living in one of Australia's only six '30 minute cities.' To learn more about Launceston as a career destination, and all our wonderful city has to offer, visit https://www.launceston.tas.gov.au/Home

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APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

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APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socio-economic background. We encourage applications from candidates of all backgrounds who share our workplace values of authenticity, passion, accountability & collaboration.

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📌 Airport Terminal Manager (Launceston)
🏢 Australia Pacific Airports (Melbourne
📍 Launceston