Zendesk Pty Ltd (Australia) is seeking a backend engineer to design and implement the agent execution core, focusing on speed, reliability, and robustness in production traffic. You will work across LLM APIs, tool calling, memory management, and evaluation to ship reliable systems.
You will also contribute to knowledge retrieval, connectors, and instrument production data to feed ML training, with a solid emphasis on security and compliance in a scalable environment.
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📌 Senior Staff ML Engineer - Production Agent Systems (Melbourne)
🏢 Zendesk(Australia
📍 Melbourne
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