Account Partner (AP) Director

The Account Partner (AP) Director is a proven, passionate, strategic sales executive responsible for selling the full portfolio of Professional Services offerings to Salesforce’s most strategic and ambitious customers. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross‑functional skills, demonstrate high energy, and have strong sales experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. You will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and solution selling to C‑level customers. The primary measurement of success for this role will be identifying YoY growth in overall services bookings and revenue.

Responsibilities

- Exceed Professional Services sales growth and bookings, ensuring organisational health and customer satisfaction goals as a regional leader.
- Utilise industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes.
- Engage customers, especially C‑Level, using a consultative solution selling approach that positions Salesforce and yourself as a long‑term trusted advisor.
- Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform.
- Develop and manage a territory plan and a personalised account plan for each customer, which aligns with their business goals.




- Forecast accurately and timely, build a pipeline and progress opportunities to deliver Professional Services YoY revenue growth.
- Sell as a team, forming strong relationships with our License Sales organisation and regional Alliances/Partner organisations that are instrumental to success.
- Be a recognised role model for collaboration, leadership and overall business results.

Qualifications

- 10+ years of consultative sales experience with a proven record of consistently exceeding quota.
- 5+ years experience selling and/or delivering qualified services for a strategic consulting firm or large‑scale system integrator.
- Demonstrated ability to develop and maintain C‑level relationships where you are recognised as a trusted advisor.
- Experience growing accounts with large and complex pursuits ($M+).
- Highly collaborative and excels in a complex, matrixed environment.
- Team player with strong interpersonal skills.
- Ability to thrive in a fast‑paced, unpredictable environment.

Preferred Industries

Public Sector, Financial Services, Energy & Utilities, Mining/Oil & Gas.

Additional Information

Check out more info here

Equal Employment Opportunity Statement

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means we believe in equality for all. We believe we can lead the path to equality in part by creating a workplace that is inclusive, and free from discrimination. Our policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

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📌 Account Partner Director (Melbourne)
🏢 Salesforce
📍 Melbourne