Member Support Consultant | Brookfield Place (casual)

Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives.

The Opportunity:

Sales Consultants (known at Goodlife as Member Support Consultants/MSCs) are the energy behind our clubs. They’re often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life.

This is a fast‑paced, people‑first role where your energy and drive make a real difference. You’ll be the driving force behind recent memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle. MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive environment every day.

At Goodlife, you’re not just selling memberships; you’re helping people change their lives through health, fitness, and confidence.

Responsibilities

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members




- Create great member journeys via positive and personalised interactionsAchieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Actively involve in member retention programmes, inspiring members to continue their fitness journey
- Conduct regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Qualifications

- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- Strong problem‑solving skills and ability to overcome obstacles
- Outstanding communication abilities – able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

Benefits

- A competitive hourly rate
- A complimentary all‑access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- High‑energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results
- Career paths to management and opportunities with Fitness and Lifestyle Group – Asia Pacific's largest diversified fitness group – to develop your career across our brands, locations and disciplines

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📌 Member Support Consultant | Brookfield Place (casual) (Australia)
🏢 Goodlife Health Clubs
📍 Australia