Board Liaison Manager – Colonial First State

Location: Sydney CBD, NSW, AU (hybrid working). Reports to: Head of the Office of the Superannuation Trustee (CRO Office).

Responsibilities

- Manage Board and Board Committee processes, including preparation and distribution of papers, agendas, minutes, standing items, matters arising, circular resolutions, and related tasks.
- Respond to requests for statutory records and corporate information.
- Coordinate training and maintain up‑to‑date Standard Operating Procedures.
- Assist the Company Secretary with risk and compliance obligations.
- File and safeguard company registers and statutory records for CFS Group entities.
- Maintain and manage the Diligent relationship and portals.
- Create and maintain internal records (office holders list, structure charts, Document Execution Register, etc.) and working documents (checklists, trackers, etc.).
- Manage Boards’ Director Contact List.
- Arrange, manage, and communicate logistics (e.g., calendar invites) for Board and Committee meetings where applicable.
- Update relevant pages on the Company Secretariat intranet.
- Act as central liaison for Director communications and interactions.
- Assist with other projects, including Company Secretariat risk and compliance activities and processes for various Boards.
- Respond to and collate documents for regulatory lodgments and related queries.
- Monitor and manage the Team shared mailbox.
- Assist with team administration matters.




- Provide calendar and secretarial support to the Head of the OST & Group Company Secretary.

Qualifications & Competencies

- Solid experience as an Executive Board Assistant or similar Business Manager/Senior Executive Assistant role.
- Strong written and verbal communication skills.
- Governance or legal qualifications (preferred).
- Advanced Microsoft Office skills (Word, PowerPoint, Teams, OneNote, Excel).
- Advanced experience with Diligent Boards.
- Highly organized with excellent time‑management skills.
- Strong customer service/relationship management skills.
- Experience with DocuSign.
- Very robust attention to detail and strict adherence to confidentiality.
- Ability to work autonomously and use initiative to drive success.

Benefits & Expectations

- Full‑time on‑site position with hybrid working options.
- Access to CFS Employer Super (investments, insurance solutions).
- Financial services support (discounts on home loans, bank accounts).
- 24/7 confidential support covering safety, medical and mental health services.
- Additional birthday leave day.
- Life Leave – 3 days per annum for wellbeing or special events.
- Exclusive discounts on retail, travel, and entertainment.

Eligibility: CFS requires all candidates to have full work rights in Australia. Background checks (Police, Employment, Bankruptcy, ASIC banned/disqualified persons) will be completed prior to final employment confirmation.

This role is based on Gadigal Land (Sydney).

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📌 Board Liaison Manager at Colonial First State (City of Sydney)
🏢 Colonial First State
📍 City of Sydney