This role is ideal for a certified ServiceNow architect who is passionate about helping organisations move beyond traditional ITSM and leverage the platform to design and deliver end-to-end workflows across their entire business and technology landscape. You will operate as a senior technical leader, combining hands‑on delivery with architecture ownership and pre‑sales solutioning.
What You Will Do
Design scalable, secure, and maintainable solutions aligned to ServiceNow best practices and roadmap, customer enterprise architecture standards, government and regulatory requirements. Contribute directly to delivery, balancing architecture leadership with hands‑on implementation. Translate business challenges into platform‑enabled solutions that deliver measurable value.
Why It Might Be a Fit
- Strong experience working on the ServiceNow platform in an architect or lead technical role.
- Ability to balance architecture leadership with hands‑on delivery.
- Experience working in customer‑facing consulting environments.
- Strong facilitation skills for requirements and co-design workshops.
Requirements
- Strong experience working on the ServiceNow platform in an architect or lead technical role.
- Ability to balance architecture leadership with hands‑on delivery.
- Experience working in customer‑facing consulting environments.
- Solid facilitation skills for requirements and co-design workshops.
- ServiceNow Certified Technical Architect (CTA).
Benefits
- Employee benefits, recognition, and wellbeing platform.
- Career growth via succession planning, internal promotions, and mentorship opportunities.
- Ongoing investment in professional development through industry and technology certifications, and study assistance.
- Mental health support through our Employee Assistance Program.
- Support for family and caring responsibilities, including paid parental leave.
- Employee referral program, with monetary incentives offered.