EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows us to continually invest in our employees ensuring a long‑term career here at EML.

Opportunity

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. As a Senior Project Manager, you will play a pivotal role in driving the successful delivery of strategic technology initiatives across our rapid‑paced, forward‑thinking Technology team. Working closely with AI teams, product owners, DevSecOps, solutions architects, business analysts and QA teams, you will lead complex projects from planning through to execution and delivery, ensuring outcomes align with business objectives and stakeholder expectations.

Responsibilities

- Lead the successful delivery of technology projects by ensuring outcomes align with broader business strategy, objectives and operational priorities.
- Build and maintain strong relationships with stakeholders, internal clients and leadership teams to drive collaboration, engagement and successful project outcomes.
- Manage stakeholder expectations through clear communication, proactive planning and effective coordination across cross‑functional teams.
- Oversee project resources, timelines and priorities to maximise delivery efficiency and ensure projects remain on track.
- Identify, assess and proactively manage project risks, issues and dependencies to minimise impact on delivery outcomes.
- Drive continuous improvement initiatives by embedding best practices, governance standards and lessons learned into future project delivery approaches.





Qualifications

- 5+ years’ experience in a similar Senior Project Management role within a fast‑paced complex technology environment.
- Experience delivering multiple concurrent technology projects across FDLC, BI and/or infrastructure environments within a corporate setting.
- Strong project planning and delivery capability, with experience defining scope, objectives, deliverables, timelines and maintaining accurate project reporting.
- Demonstrated experience applying Agile & hybrid delivery methodologies, including Scrum and Kanban, alongside structured project governance practices.
- Hands‑on experience using project governance and collaboration tools such as Jira and Confluence, including managing project change control processes.
- Strong attention to detail by ensuring all reporting, documentation and communications are accurate, concise and professionally presented, with a disciplined approach to reviewing and validating information prior to distribution.
- Excellent communication and stakeholder management skills, with the ability to lead meetings, manage sponsor interactions and work closely with product owners, DevSecOps, business analysts and QA teams.

Benefits

- We stand together as equals.
- Flexible work‑from‑home arrangement (up to 3 days per week).
- A corporate wellbeing program with discounted health insurance and gym membership.
- Generous discounts from over 350 retailers through our RewardsHub program.
- Comprehensive learning and development opportunities to help you reach your full potential.
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program.
- Companywide events to stay connected and celebrate success.
- Entitlement to annual company incentive scheme + salary reviews.
- Up to 16 weeks paid parental leave, plus super.
- EML is an equal opportunity employer and we celebrate diversity and inclusion.

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📌 Senior Project Manager (City of Sydney)
🏢 Employees Mutuals
📍 City of Sydney