Technical Education Support Assistant

Location: Sydney, NSW

Work type: Full Time

Categories: Research Infrastructure

Level 4: $81k–$85k plus 17% superannuation and annual leave loading. Full time (35 hours).

About The Role

The Technical Education Support Assistant will work closely with academic staff, technical support officers, and students in the School of Psychology to provide high‑quality technical support for education and research laboratories.

Specific Responsibilities

- Contribute to the smooth and productive running of education and research laboratories through the provision of quality technical support, including the timely preparation for and turnaround of practical classes and/or labs.
- Provide technical assistance to staff and students, such as minor maintenance for computers, printers and AV equipment, and the requisition of minor works and services as required.
- Respond to technical support requests in an efficient and courteous manner.
- Assist with sourcing and maintaining equipment, instruments, chemicals and consumables required for teaching laboratories and/or research, taking careful consideration of cost and availability and liaising with the supervisor as required for guidance.
- Help to liaise with suppliers to rectify faults and organise repairs.
- Assist in the receipt of goods and recording of details on electronic database, issue and attach barcodes for equipment items.
- Assist in the maintenance of the School asset register and in ensuring that all equipment/chemicals are stored safely and are correctly labelled.
- Maintain and audit inventories to validate records.
- Align with and actively demonstrate the Code of Conduct and Values.




- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

Selection Criteria

- Completion of an associate diploma or certificate‑level qualification with relevant work experience, or an equivalent level of knowledge gained through any combination of education, training and/or experience.
- Demonstrated skills in construction, maintenance and repair of aspects of mechanical, electronic or computing equipment relevant to Psychology teaching and research laboratories.
- Demonstrated ability to establish priorities and meet deadlines.
- Sound written and verbal communication skills and the ability to liaise with a wide range of stakeholders.
- Effective record‑keeping skills (both paper and electronic), including the ability to work accurately, with attention to detail.
- Proven experience working as part of a high‑performing team.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Applications close: August 6th, 2026

UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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📌 Technical Education Support Assistant (City of Sydney)
🏢 UNSW
📍 City of Sydney