Job Description

Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day.

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You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.

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We are looking for an Engineer with strong SAP Business One and C# / SQL - Entity Framework experience to support and enhance a business‐critical ERP environment.

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What you'll do:

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- Monitor and manage the SAP B1 production environment (server, database, integrations) to ensure high availability and performance

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- Troubleshoot and resolve issues across the SAP B1 system and its integrations, identifying root causes applying reliable long term fixes

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- Maintain and optimise SQL Server performance, including queries, stored procedures, views, indexes and replication

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- Manage SAP B1 backups, restores, upgrades, patching and capacity planning to minimise downtime and protect data integrity

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- Support SAP B1 integrations and APIs (Service Layer, DI API)

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- Collaborate with Engineering, Finance, and Operations teams and external partners to prioritise issues and ensure smooth system operation

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- Provide second/third‐line SAP B1 user support; prepare clear documentation of incidents, fixes, and repeatable processes

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- Configure and maintain customisations and add‐ons (e.g., Boyum B1UP and other partner solutions) to meet business requirements

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- Monitor system health in a Windows/SQL Server environment, proactively addressing security, stability, and performance alerts

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- Assist with data quality checks, reconciliations, and finance‐critical accuracy requirements (e.g., postings, journals, inventory updates)

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- Contribute to ongoing automation and continuous improvement initiatives in support tooling and processes

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What you'll need:

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- Strong SAP B1 knowledge across Financials, Sales, Purchasing, Inventory, Production, and system administration





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- Expert in SQL Server: queries, stored procedures, views, database performance, and integrity

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- Experience with C# (or similar) for scripts, enhancements, and Add‐ons; familiar with SAP DI API / Service Layer

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- Hands‐on experience supporting live SAP B1 environments (SQL preferred) and managing Windows Server administration (patches, backups, monitoring, security)

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- Excellent troubleshooting in production environments, including logs, integrations, and distributed systems

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- Strong analytical mindset: identifies patterns, automates processes, and implements root‐cause fixes

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- Exceptional time management, prioritisation, and ability to handle multiple support streams and stakeholders

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- Excellent communication and collaboration skills with business users, developers, and external consultants

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Why Kogan.com?

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- Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/teams/kogan.com

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- Work with an incredible team to solve key challenges, helping to drive Australia and Recent Zealand's eCommerce future

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- Your role has a lot of ownership, autonomy and little red tape. You'll be empowered to achieve positive outcomes and your work will have a real impact

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- You'll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia

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- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ

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- Learning budget of $1000

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- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!

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📌 SAPSupport Engineer (Bendigo)
🏢 Kogan.com
📍 Bendigo