Nestled near Bowral in the NSW Southern Highlands (an hour and a half south of Sydney CBD) you will find Peppers Craigieburn. This elegant country property offers guests a range of hotel rooms and suites, dining at its Hickory’s Restaurant and Bar, and numerous options to cater for meetings and events -with weddings being a specialty! On your days off, why not enjoy the heritage towns of the local area with their abundance of elegant boutiques, artisan shops, cafes, pubs, wineries and restaurants.

Purpose

As a Porter, your role is all about making our hotel guests' stay as smooth as possible. You will be there to help with luggage, warmly greet guests, offer concierge services, and assist with transportation and parking. Your focus? Ensuring our guests feel comfortable, cared for, and ready to enjoy their time with us.

Primary Responsibilities

- You will be the initial friendly face that guests encounter upon arriving at the property
- Your vital task will involve crafting an authentic and inviting first impression
- Consistently delivering top‑notch customer service to guests throughout their stay will be a key aspect of your role
- You will lend a hand with parking guests' cars, making their experience hassle‑free
- Storing luggage and delivering bags to and from rooms will be part of your hands‑on duties

Skills And Experience





- Outstanding communication and interpersonal abilities
- Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge
- Driver’s licence – possessing an open (manual) drivers licence is advantageous
- Remarkable customer service aptitude accompanied by a friendly and enthusiastic demeanour
- Flexible availability as weekend availability required

Accor Perks

- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

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📌 Porter (Burradoo)
🏢 Accor
📍 Burradoo