Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose‑driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long‑term net zero emissions by 2030.

Key Responsibilities

SAP System Administration

- Perform installation, configuration, and routine maintenance of SAP systems across DEV, QA, and PROD landscapes
- Proficient in administering Linux, Unix, and Windows operating systems
- In‑depth knowledge of SAP Netweaver, SAP BTP, SAP CPI, Cloud Connector, IAS/IPS, and Fiori
- Support SAP components commonly used in utilities: IS‑U, CRM, PM, EAM, FICA, and related modules
- Conduct daily system health checks, monitor logs, dumps, and performance indicators
- Transport & Change Management
- Manage transport requests through the SAP Transport Management System (TMS)
- Ensure adherence to change control processes aligned with utility regulatory requirements
- Coordinate with functional and development teams to support release cycles

Performance Monitoring & Troubleshooting





- Monitor system performance across SAP, OS, and database layers
- Identify and resolve performance bottlenecks, manage and resolve complex issues
- Assist with workload analysis during billing cycles, meter data processing, and peak operational periods

User, Role & Security Support

- Maintain SAP user accounts, roles, and authorizations
- Support audit activities and ensure compliance with industry standards
- Troubleshoot authorization issues and collaborate with security teams on remediation

Database & Backup Operations

- Support and have solid understanding of SAP HANA and traditional databases like Oracle, and Sybase
- Perform system and client copies, backups, restores, and refreshes
- Monitor database growth and assist with capacity planning

Upgrades, Patching & Maintenance

- Assist with SAP support package stacks, kernel updates
- Expertise in SAP installations, EHP Upgrade & Unicode conversions, System Migrations, configuration, and troubleshooting
- Apply SAP Notes and participate in system patching activities
- Support senior engineers during major upgrades and migration projects (e.g., S/4HANA, cloud transitions)

Integration & Interface Support





- Troubleshoot issues involving IDocs, RFCs, Web Services, PI/PO, and third‑party integrations
- Support interfaces between SAP IS‑U and AMI, GIS, CIS, and other utility systems
- Maintain technical documentation, runbooks, and operational procedures
- Work closely with functional teams, developers, and infrastructure groups
- Provide L2/L3 support for SAP technical incidents

Required Qualifications

- 6‑8 years of SAP BASIS administration experience
- Experience supporting SAP systems in the Utilities industry (IS‑U experience strongly preferred)
- Strong hands‑on experience with SAP ERP/ISU & SAP JAVA Portal
- Working knowledge of SAP HANA and/or traditional databases
- Familiarity with Linux/Unix environments and basic networking concepts
- Understanding of ITIL processes and regulated change management
- Strong troubleshooting and analytical skills
- Ability to work in high‑availability, mission‑critical environments

Soft Skills

- Robust collaboration and communication skills
- Ability to balance developer enablement with security and compliance
- Detail‑oriented with a strong operational mindset

Equal Opportunity Employer

TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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📌 SAP System Administration (Melbourne)
🏢 Tata Consultancy Services
📍 Melbourne