We are seeking a passionate and experienced Housekeeping Training Supervisor to play a key role in developing skills, knowledge, and performance of our housekeeping team while upholding luxury standards in our world‑class hotel environment.
Key Responsibilities
- Deliver structured onboarding, induction and training programs for new housekeeping team members.
- Coach, mentor and develop housekeeping supervisors, room attendants and housekeeping service attendants.
- Conduct regular room inspections, spot checks and quality audits to ensure five‑star presentation standards are maintained.
- Monitor training progress, complete training documentation and provide ongoing performance feedback.
- Support the implementation of housekeeping procedures, work instructions and service standards.
- Partner with operational leaders to identify development opportunities and drive continuous improvement initiatives.
About You
- Previous experience in a housekeeping supervisor, assistant executive housekeeper, or similar hotel leadership position.
- Strong knowledge of housekeeping operations, cleaning procedures,
quality standards and room inspection processes.
- Experience leading, coaching and developing team members in a fast‑paced hotel setting.
- Passion for training and mentoring others, with the ability to build capability and confidence across diverse teams.
- Exceptional attention to detail and commitment to delivering luxury guest experiences.
- Availability to work across a 7‑day roster as operational requirements dictate.
- Experience using OPERA or other hotel property management systems will be highly regarded.
- Previous experience within a five‑star hotel environment is strongly preferred.
Diversity and Inclusion
Crown Resorts celebrates uniqueness and embraces diversity. We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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📌 Housekeeping Training Supervisor (Perth)
🏢 Crown Resorts
📍 Perth
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