Location: Melbourne VIC, AU, 3067

Type of Employment: Hybrid - Full-time

Career Level: Director

Date posted: Jul 13, 2026

Role Purpose Statement

The Operations & Maintenance Director (VIC) is a member of the Australian Management Team and has overall responsibility for the leadership, performance and governance of the VIC Operations & Maintenance business. The role ensures all maintenance contracts are delivered safely, efficiently and profitably whilst meeting contractual, regulatory and customer requirements. The Director leads the development of a high-performance culture centred on safety, operational excellence, compliance, innovation and continuous improvement.

Overall Responsibility

- Safety leadership and EHS governance across all VIC operations.
- Delivery of all maintenance and operational contracts in accordance with contractual requirements.
- Operational performance, service quality and customer satisfaction.
- Compliance with legal, regulatory, contractual and corporate requirements.
- Risk management and business continuity.
- Financial performance, profitability and resource optimisation.
- Workforce capability, succession planning and leadership development.
- Continuous improvement and operational excellence initiatives.
- Stakeholder engagement with Transport for VIC, local councils, customers and strategic partners.

Safety and EHS Leadership

- Champion a Safety First culture across all operations.
- Lead and demonstrate visible safety leadership at all levels of the organisation.
- Ensure compliance with Work Health and Safety (WHS) legislation, environmental requirements and Yunex EHS standards.
- Establish measurable safety objectives and monitor leading and lagging safety indicators.
- Ensure all incidents,



near misses and hazards are investigated and corrective actions implemented.
- Conduct regular safety reviews, audits and field leadership inspections.
- Promote worker wellbeing, mental health and fitness for work initiatives.
- Ensure subcontractors and suppliers meet Yunex safety requirements.

Operational Excellence

- Drive operational excellence initiatives to improve safety, quality, productivity and customer outcomes.
- Develop and implement operational strategies aligned to customer and business objectives.
- Ensure effective contract mobilisation, service delivery and transition management.
- Maintain service performance against contractual KPIs and SLAs.
- Lead continuous improvement programs using data-driven performance management.
- Optimise workforce planning, maintenance practices, asset management and resource utilisation.
- Implement best-practice maintenance and operational processes.
- Ensure operational risks are identified, monitored and mitigated.
- Foster innovation and adoption of digital technologies to improve service delivery.

Governance, Risk and Compliance

- Maintain accountability for compliance with all contractual, regulatory and corporate governance requirements.
- Ensure compliance with ISO standards, quality systems and internal management systems.
- Lead internal and external audits and ensure timely closure of audit findings.
- Maintain effective risk management frameworks across all operational activities.




- Ensure compliance with procurement, commercial, ethical and business conduct policies.
- Monitor and manage contractual obligations and regulatory reporting requirements.
- Ensure document control, record management and operational reporting processes are maintained.
- Promote a culture of integrity, transparency and accountability.

Key Performance Areas

- Safety Performance: TRIFR, LTIFR, incident management and safety culture maturity.
- Operational Excellence: Contract KPIs, service delivery, quality outcomes and customer satisfaction.
- Compliance and Governance: Audit outcomes, legal compliance and regulatory obligations.
- Financial Performance: Revenue, profitability, EBITDA, cash flow and operational efficiency.
- People and Leadership: Employee engagement, capability development, succession planning and diversity.
- Strategic Growth: Sustainable growth of maintenance and operational services within VIC.

Essential Experience

- Senior leadership experience managing large-scale maintenance and operational service contracts.
- Demonstrated experience leading safety-critical operations.
- Strong understanding of WHS legislation and contractor management.
- Proven track record in operational excellence and continuous improvement programs.
- Experience managing compliance, audit and governance frameworks.
- Robust stakeholder management skills with government and infrastructure customers.

Desirable

- Experience within Traffic Signals, Intelligent Transport Systems (ITS), Roads or Civil Infrastructure industries.
- Knowledge of Transport for VIC requirements and maintenance frameworks.
- Training in risk management, safety leadership or operational excellence methodologies.

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📌 Operations & Maintenance Director, Victoria (City of Yarra)
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