Heidi seeks a strategic Enterprise Customer Success Manager to lead end‑to‑end lifecycle for large hospital systems and health networks. Based in Melbourne, you will own 3–6 enterprise accounts (250+ users each), guiding deployment strategy and driving measurable clinical and operational outcomes while expanding Heidi's footprint across multi‑site organisations.
This senior role collaborates with Implementation Specialists and Account Executives from pre‑sales to value realization, balancing