Job Overview

Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services—both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client‑facing areas across the Firm, always seeking to ensure that clients and other visitors have a world‑class experience. We also lead the effort to run day‑to‑day operations in the most environmentally sustainable way possible.

Responsibilities

- Provide general administrative support to partners and lawyers in the Financial Restructuring and Insolvency (FRI) Practice, including arranging meetings, booking rooms, handling calls, supporting travel needs and expense reimbursements.
- Prepare legal documents, correspondence and communications; liaise directly with clients when organising meetings.
- Work with the Billings team on invoice preparation, coordinating with other business support groups.
- Assist in setting up new matters on New Business Intake and facilitate conflicts clearance.
- Collaborate with the Business Development team on client connections and maintain the CRM database with regular updates.




- Plan and organise workflow to meet established time constraints and deadlines.
- Use good judgement at all times; ask follow‑up questions if instructions are unclear, communicate feedback, concerns, issues and workarounds efficiently.

Qualifications

- Experience supporting lawyers and professional support lawyers in a law firm (preferred).
- Knowledge of billing systems (e.g., 3e) and expense management systems.
- Proficiency with MS Office, especially MS Word (typing and formatting) and PowerPoint.
- Experience booking domestic and international travel (preferred).
- Professional telephone manner.
- Excellent organisation and time management.
- Robust judgement, questioning ability and communication skills.
- High level of integrity and diligence.
- Ability to build strong relationships.
- Ability to work well independently and in a team environment.
- Excellent attention to detail.

This role reports to the Office Operations Manager.

Equal Opportunities

We are committed to creating a fair workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

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📌 Practice Assistant (City of Sydney)
🏢 White & Case
📍 City of Sydney