Xero is seeking a Customer Experience Specialist – Accounting in Melbourne, Australia. You’ll be the first contact for small business owners, bookkeepers and accountants, guiding them to get the most from Xero with clear, practical accounting knowledge.
You’ll blend listening, judgement and adaptability to resolve questions, run proactive outreach, and help customers see how Xero can support their business, building trust through thoughtful, practical conversations and collaboration with the wider