MVR Retailers Pty Ltd, trading as Mobile Experts Parramatta, operates a specialised mobile device repair and accessories store providing professional repair services for mobile phones, tablets, laptops, smartwatches and other supported electronic devices. The business undertakes screen replacements, battery replacements, charging port repairs, motherboard repairs, liquid damage repairs, software support and data recovery. In addition to repair services, Mobile Experts Parramatta offers a comprehensive range of mobile accessories and device protection products while delivering reliable technical solutions and high-quality customer service.

About the Role

Mobile Experts Parramatta is seeking an experienced Hardware Technician to diagnose, repair and maintain a range of mobile phones, tablets, laptops and other electronic devices. The successful candidate will undertake fault diagnosis, hardware repairs and quality testing while ensuring repairs are completed efficiently and in accordance with company quality standards.

Location: Parramatta NSW 2150
Employment Type: Full time
Salary: $75,000 to $85,000 per annum plus Superannuation

Key Responsibilities

- Diagnose hardware faults in mobile phones, tablets, laptops and other supported electronic devices

- Assess damaged devices and determine suitable repair methods and replacement components

- Repair and replace faulty components, including screens, batteries, charging ports, cameras, speakers, buttons and other internal parts

- Use specialised diagnostic equipment, repair tools and software to identify and resolve hardware faults





- Perform functional testing and quality checks before returning repaired devices to customers

- Complete software installation, updates and basic troubleshooting where required to support hardware functionality

- Record diagnostic findings, repair work completed and replacement parts used in accordance with company procedures

- Maintain repair tools, testing equipment and replacement component inventory

- Explain repair findings, available repair options and expected turnaround times to customers

- Complete repairs in accordance with company quality standards and workplace health and safety requirements

- Maintain a clean, organised and safe repair workspace

Candidate Requirements

- Certificate III, Certificate IV or Diploma in Electronics, Computer Hardware, Information Technology, Telecommunications or a related field, or equivalent relevant experience

- Minimum 1–2 years of relevant experience repairing mobile phones, tablets or comparable electronic devices

- Demonstrated experience diagnosing and repairing hardware faults using specialised tools and diagnostic equipment

- Strong knowledge of electronic components, hardware testing and fault-finding techniques

- Excellent attention to detail and problem-solving skills

- Strong communication and customer service abilities

- Ability to manage multiple repairs and meet expected turnaround times

- Ability to work effectively in a fast-paced retail repair environment

- Only candidates currently residing in Australia will be shortlisted.

How to Apply

Please submit your resume outlining your relevant experience and suitability for the position. Only shortlisted candidates will be contacted.

📌 Hardware Technician (Parramatta)
🏢 Recognized
📍 Parramatta