Chief of Staff – Principal

Employment type: Permanent. This role is a secondment until March2027 (maternity leave cover). The Chief of Staff for Telstra Network, Product and Technology supports the Group Executive, Network, Product and Technology and acts as a trusted advisor to the NPT Senior Leadership Team. The role drives strategic alignment, execution discipline, and operational effectiveness across one of Telstra’s largest and most complex groups.

Key Accountabilities

- Act as a strategic extension of the Group Executive, Network, Product and Technology, shaping direction, surfacing risks and opportunities, and ensuring alignment between strategy, priorities, and execution across the NPT portfolio.
- Ensure Network, Product and Technology shows up as a confident, credible, and values‑led leader, shaping whole‑of‑Telstra outcomes through strong executive presence, clear technology narratives, role‑modelled behaviours, and active contribution to enterprise priorities beyond NPT.
- Connect the dots across Telstra to identify systemic issues, dependencies, and performance constraints, and drive solutions.
- Orchestrate discussions to ensure NPT strategies are coherent, mutually reinforcing, and aligned to enterprise architecture, investment guardrails, and delivery capacity.
- Proactively identify and address complex delivery, performance, and capability challenges, working with leaders to unblock issues, resolve tensions, and course‑correct where outcomes are at risk.
- Champion transformation across Network,



Product and Technology by embedding a strong product and engineering mindset, including the consistent adoption of contemporary software engineering practices, TRAM, and outcome‑based planning and measurement.
- Build and sustain a high‑performing Network, Product and Technology Senior Leadership Team, fostering strong collective ownership, trust, and effectiveness.
- Influence the conditions for high employee engagement (EES) across NPT driving sustained performance across NPT.
- Design and maintain a high‑impact operating rhythm for the NPT Senior Leadership Team that enables rigorous performance management, transparent decision‑making, and disciplined follow‑through.
- Lead priority strategic initiatives on behalf of the Group Executive, Network, Product and Technology, ensuring benefits are realised and sustained, not just delivered.
- Provide clear, compelling executive narratives that synthesise complex information into insights, decisions, and actions for senior leaders, the Board, and enterprise stakeholders.

Ideal Experience

- Proven experience in a senior strategic role, preferably within a large, complex organization.
- High comfort operating in ambiguity and navigating complex stakeholder environments.
- Exceptional leadership and communication skills, with the ability to influence and engage at all levels of the organization.
- Strong analytical and problem‑solving abilities, coupled with a keen attention to detail.
- A track record of successfully managing and executing large‑scale projects and initiatives.

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📌 Chief of staff principal (Melbourne)
🏢 Telstra Corporation
📍 Melbourne